Shipping Policy

Thank you for choosing PureAura for your shopping needs. We are delighted to offer you free shipping on all orders. Please take a moment to review our shipping policy outlined below:

Free Shipping:

  • We offer free worldwide shipping on all orders, with an estimated delivery time of 5-15 business days from the date of dispatch. Enjoy the convenience of shopping without worrying about additional shipping costs.

Order Processing:

  • All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

  • We utilize trusted shipping partners to ensure reliable delivery of your orders. Depending on your location and shipping method chosen at checkout, your order may be shipped via standard or expedited shipping.

Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through our website or the carrier's tracking portal.

Customs and Duties:

  • Please note that international orders may be subject to customs duties, taxes, or other fees imposed by your country's customs department. These charges are not included in the item price or shipping cost and are the responsibility of the recipient.

Delivery Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to prevent any delays or misdeliveries. We are not responsible for orders shipped to incorrectly provided addresses.

Delivery Delays:

  • While we make every effort to ensure timely delivery of your orders, please understand that unforeseen circumstances such as weather conditions, natural disasters, or logistical issues with shipping carriers may cause delays beyond our control. We appreciate your patience and understanding in such situations.

Contact Us:

  • If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact our customer service team. We are here to assist you and ensure your shopping experience with us is seamless and enjoyable.

Thank you for choosing PureAura. We appreciate your business!